Four years ago, we set out to create a discovery platform for product teams to help make sense of disparate customer feedback systematically and utilize it for decision making. We believed that qualitative data from customers could be used to discover and prioritize opportunities and in-turn help the product team in making better decisions on what to build next and why.
Along the way, we created epiphany that proved these things to be true. We're proud of the product we built, but even more so, we're grateful for the community that has made it grow.
At every turn, your feedback shaped epiphany's development, and your passion signaled a new chapter for user research and product discovery with customers being at the front and center. Together we created ways to make sense of feedback an d user interviews and improve our understanding of the "why" behind customer needs. Thank you for helping to bring this reality into view.
Unfortunately, epiphany's story ends here. Many challenges in the world of user research and product discovery remain unsolved, and we failed to create a sustainable platform for it. For this, we're deeply sorry. We considered every option before making the difficult decision to end the product that brought us together.
From 15th of April, it will no longer be possible to create a new account, and on April 30th, 2022, the epiphany app will no longer be available. For the next 30 days, our first priority is to help you transition to other services and get back to your product discovery. All your data is available for CSV exports within epiphany.
Thank you for the time and attention you've contributed to help us make epiphany a reality. It has been a privilege to work on this challenge. Our team has learned a lot over the last few years and we look forward to meeting you again. in new ways or with a new set of problems!
Arnav, Kshitiz and the epiphany team
There are several steps you will want to take between now and the time epiphany is retired.